Joyland Roofing

Great experience from the first time they came out for an estimate. Take the time to answer your questions and are not pushy. Work with your timeline and the roof crew was amazing in their completion of the project as well as the clean up and all around respect they gave our property. We have alot of landscaping and nothing was damaged. Kevin was very respectful of any concerns along the way leaving us feel we were in good hands. Their whole process if pretty amazing to watch. Real professional honest company with good quality work which is definitely hard to come by these days. I will recommend them always.

Zach P. was amazing in his professionalism, honesty, timeliness, and friendliness. First, he called to see if it was ok to assess my roof damage 2 weeks ahead of my scheduled appointment, which was great!! Second, he quickly and efficiently repaired my roof damage and was insightful and honest about what needed to happen with my roof in the future. I am very happy with the service of Zach and Joyland Roofing. Will recommend and be giving my business in the future!!

Joyland Roofing, particularly exceeded our expectations with their outstanding work. As new homeowners, we were soon dealing with water leakage resulting from a previous "storm chaser" contractor's failure to replace the chimney flashing when they replaced the roof. Devan and Stark did a great job discussing the work plan with us and keeping us informed of the status of the repair. Additionally, Devan's commitment to quality was evident. Going the extra mile, he returned during a heavy rainstorm and did a thorough inspection to ensure the new chimney flashing wasn't leaking (we had a parallel problem of saturated chimney masonry). Joyland Roofing is a reliable choice, addressing issues with precision and dedication. Highly recommend their services!

Inquired with Joyland for roofing repairs on a 4 year old metal roof that another contractor botched. The project manager was prompt to visit the property and assess the issues and provide two options for repairs. We chose the better option which included a 10year Joyland warranty and scheduled the roof replacement. The team of 5 showed up and started work immediately and were very polite and respectful of the property. They finished the job by lunch time and did an excellent job to clean up and haul away the items removed. After the work was done, the project manager came by once again to review the work done and make sure we were happy with the quality of work. Any questions we had were answered. The invoice was sent electronically to my email and was easily paid online but could be done through other means if better for you. Would use them again for our roofing needs. Other big name roofers turned us down for the repairs and would only do the job if it was a full replacement, not partial.

It disappoints me to have to give a two star review. I had them out to replace my roof and honestly, they did a good job on replacing my roof. It was done quickly and the guys were nice enough. But shortly after it was done I had leaks in my bedroom. They came back promptly and inspected the leak. Turns out the leaks were coming from my neighbors side of the roof. Understandably Joyland could not repair that side of the house without the neighbors authorization. I promptly contacted my neighbor and got authorization. My neighbor even called them and scheduled to have the roof repaired. They said they could not repair it for a month. I called them to see if there could be some adjustment given the circumstances and I was told it didn't matter and essentially I was out of luck. I spent the money to have my entire roof replaced and my ceilings re-finished, only to have a leak start to destroy them again, and apparently, if I call for warranty work they will come out quickly but if I call about the same roof on my neighbors side I have to wait a month and let my newly refinished ceilings get destroyed, even after paying a large amount to have them come replace my roof. So they finally send someone to my neighbors house, she give them authorization to do the repair without her there and they knock on the door and leave because she's not there. So they're not communicating internally. Then, they come back to do, what we both thought, was the work they were being asked to do. And they just take pictures and say, "yeah we could fix that if you want us to". That was the entire point of asking them to do the work in the first place. And they already had pictures, and inspection, and an authorization to do the work. I'm so tired of companies that clearly just don't care, communicate, or get the job done. At this point I probably wouldn't use them again or recommend them to anyone else.

I want to commend Zach and Shelby at Joyland Roofing for the excellent, immediate service I received on the day before Thanksgiving when my shutter was ripped off of my house and I needed immediate help. Shelby contacted Zach and I had service within a few hours! Zach was very thorough, he did excellent work and he also explained what he did to make sure the shutter will not come off again! Thank you Zach! and Shelby! for the absolutely excellent customer service!

Damage to my roof from a large tree that fell on my home required replacement of the roof decking, shingles, soffit, facia, gutters and gutter guards and chimney flashing. Alex Ortiz of Joyland roofing was very responsive to my every question and concern and he and his crew work diligently to see the repair was done to my complete satisfaction. The cost of the repair was below other estimates, but the quality of work and responsiveness of the entire crew was priceless!